This page sets out the information required by Article 6 of French Law No. 2004-575 of 21 June 2004 on confidence in the digital economy (LCEN) for the website www.climexpertise.com.
1. Publisher
The website is published by BTPNE, which operates the ClimExpertise trade name for its air conditioner servicing, installation and repair business.
- Company name: BTPNE
- Legal form: simplified joint-stock company (société par actions simplifiée, SAS)
- Share capital: €5,000.00
- Registered office: 8 bis rue de la Côte d'Or, 94500 Champigny-sur-Marne, France
- Trade and Companies Register (RCS): Créteil 853 011 286, registered on 6 August 2019
- SIREN: 853 011 286
- SIRET (head office): 853 011 286 00012
- EU VAT number: FR46853011286
- Telephone: +33 9 83 30 98 07 (09 83 30 98 07 from France)
- Email: contact@climexpertise.com
2. Person responsible for publication
[À COMPLÉTER : nom et prénom du représentant légal], acting as legal representative of BTPNE.
3. Website hosting
The website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Telephone: +49 (0)9831 505-0. Website: www.hetzner.com.
4. Content rights
All elements of the website (text, photographs, illustrations, logo, visual identity and page layout) are owned by BTPNE or used under licence. The French Intellectual Property Code applies to them.
Any reproduction, display, modification or reuse, even partial and by any means, requires BTPNE's prior written consent. Names of air conditioner manufacturers that may appear on the website belong to their respective owners and are mentioned for information only.
5. Your personal data
Data entered in the website forms (contact, quote request, booking) is used to answer your request, carry out the work, issue the invoice and provide active vigilance follow-up for your unit. It is never sold or rented.
Under the GDPR and the French Data Protection Act, you may request access to your data, its rectification, erasure or portability, the restriction of its processing, or object to it, by writing to contact@climexpertise.com. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
Purposes, legal bases, retention periods and recipients are described on our terms and privacy policy page.
6. Trackers and cookies
In addition to cookies essential to the website's operation, audience measurement cookies (Google Analytics) may be set if you agree, so that we can see how pages are visited. No advertising cookies are used. You can refuse or delete these cookies at any time in your browser settings.
7. Accuracy of information
We take care to keep published information up to date, particularly prices and regulatory reminders, which may nevertheless change. Only a signed quote or a confirmed booking is contractually binding.
BTPNE cannot be held liable for temporary unavailability of the website, network failures or fraudulent access by a third party.
8. Out-of-court dispute resolution
In accordance with Article L612-1 of the French Consumer Code, any consumer customer may use a consumer mediator free of charge to seek an amicable resolution of a dispute. The mediator's contact details are available on request from contact@climexpertise.com.
9. Governing law and jurisdiction
This legal information is governed by French law. Failing an amicable solution, any dispute falls within the jurisdiction of the French courts.