A file for every air conditioner
From the first visit, we open a record for each unit: make, model, number of indoor and outdoor units, type and quantity of refrigerant. Each visit adds its readings: return and supply air temperatures, the resulting temperature difference, current drawn, and pressures whenever the circuit is checked. Whether the unit serves your home or your business, these figures can be compared year on year. A temperature difference that slowly narrows or a current that creeps up often points to clogging or a small refrigerant loss, well before comfort suffers.
A reminder before each season
You have no dates to keep track of. Before summer, and before winter if your unit also heats, we get in touch to offer a service slot. If the refrigerant charge of your system requires a periodic leak check under the European F-Gas Regulation, we also let you know before it falls due, so the check is carried out on time and properly recorded. You accept, reschedule or decline: active vigilance is a service, with no minimum term.
Followed customers come first when a unit fails
If your air conditioner stops working, customers we follow go to the top of the repair schedule. The technician arrives already knowing the system, its past readings and its weak points, so the diagnosis is quicker and the most likely parts are in the van. For a unit that has broken down, see our repair page. To join the follow-up, simply book a first service: the written report you receive that day opens your file.