1,286 towns, one price
Our technicians set out from Champigny-sur-Marne, in Val-de-Marne, and cover Paris, Seine-et-Marne, Yvelines, Essonne, Hauts-de-Seine, Seine-Saint-Denis, Val-de-Marne and Val-d'Oise. The price of servicing is the same in every town and travel is never charged, whether you are in the inner suburbs or further out. Your home or your business, offices or a residential building: the terms are identical.
One area per day, no needless cross-region trips
We group appointments in the same area on the same day. The technician spends less time on the road and more time with your unit, with the time needed to measure, clean and explain. Fewer miles also means less fuel burnt, which ties in with our commitment to energy efficiency.
A time slot we keep
When you book, you choose the day and time of the visit, between 7.30 am and 7.30 pm. The day before, we confirm the appointment; on the day, the technician lets you know when they are on their way. For a breakdown, we usually attend within 24 to 72 hours, depending on the season and the area. For several units on one site (a block of flats, offices, a chain of shops), we plan grouped visits: tell us about your equipment on our managing agents and co-ownerships page.